FAQ

Frequently Asked Questions

How long does shipping take?

Orders are typically processed within 1–2 business days. Once dispatched, delivery times will vary depending on your location and chosen shipping method.

Do you ship internationally?

Yes. We ship worldwide. Shipping costs and delivery times are calculated at checkout.

Can I track my order?

Absolutely! Once your order has been dispatched, you'll receive a confirmation email with tracking information.

What is your return policy?

We accept returns within 14 days of delivery, provided items are unworn, unwashed, and returned in their original condition and packaging.

Can I exchange an item?

If you require a different size, please contact us within 14 days of receiving your order and we’ll be happy to assist, subject to availability.

What if my item arrives damaged or incorrect?

Please contact us within 24 hours of receiving your order with your order number and photos of the issue, and we'll resolve it as quickly as possible.

Will sold-out items be restocked?

Some pieces may be restocked, while others are released in limited quantities and will not return. Join our mailing list to be first to know about restocks and limited releases.